Position Summary:
The Practice Administrator will manage the administrative and financial day-to-day operations in the Genetics, Metabolism, and Dermatology practices. Ensure compliance with all regulatory requirements. Support the Division Manager, Department Administrators, and Chiefs within multiple departments.
Key Responsibilities:
- Manage daily operational efficiency, throughput, and coverage for assigned clinical areas by organizing work and work methods to ensure efficient use of staff time and equipment.
- Collaborate with Human Resources, Department Administrator, and physician/nurse leaders, and manage human resources effectively through efficient staffing, coaching and development of staff, and setting and maintaining high work standards. Delegate authority, responsibility, and work appropriately among subordinates or subordinate work units.
- Prepare and monitor the department/program budgets together with division manager and physician leaders. Monitor operational and financial targets and variations in line with budget expectations.
- Collaborate with Hospital Compliance, physician and nurse leaders, to manage compliance with government regulations and third-party payor requirements.
- Act as an administrative liaison between the clinical program and hospital departments which may include IT, Facilities, Marketing, outside vendors, and contractors. Serve as the principal liaison to any other hospital on joint matters and shared programs. Serve on hospital task forces and committees, as appropriate.
- Interact routinely with the corresponding Program Chiefs, Hospital Department Administrators, Nursing leadership, respective physicians/referring physicians, and their offices across Genetics, Metabolism, and Dermatology, as well as other specialties that may share clinic space.
- Participate and/or provide administrative support to Chiefs and nurse leaders in the development and ongoing improvement of disease-specific clinical outcome metrics. Direct and develop staff to look at service delivery workflows and processes and identify opportunities for improvement of these outcome metrics.
- Collaborate with Hospital personnel and Departmental faculty to plan and implement the strategic vision for the clinical components of the department's mission.
Minimum Qualifications
Education:
- Bachelor's degree in business, healthcare administration, or related field required.
- Master's degree preferred.
Experience:
- Bachelor's degree with 6 years of experience or Master's degree with 4 years of experience.
- Ability to effectively manage the employees within assigned departments and to influence and negotiate with peer level managers on issues and programs that impact assigned departments.
- Knowledge and skills necessary to solve complex problems in the areas of clinical/research operations, business planning, financial management, marketing, personnel, and information systems management.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
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