Data Entry Technician

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a Data Entry Technician to join our growing team.

Job Summary:

The Data Entry Technician is a pivotal contributor to our operational efficiency, specializing in the accurate entry of diverse health-related data. This role not only ensures the smooth resolution of claims and mailroom duties but also actively fosters a positive team environment, emphasizing collaboration and effectiveness.

This position is on-site in Cheyenne, Wyoming.

Responsibilities:

• Enter diverse data, including paper claims, into health systems.
• Manage daily faxes, sort mail, and assist in its processing.
• Create and track tickets for efficient task completion.
• Scan and input documents for special claims processing.
• Resolve claims, conduct timely research, and provide guidance.
• Act as a liaison between providers, agencies, and internal departments.
• Determine and initiate recalculations or payment modifications.
• Manage incoming and outgoing mail, including running errands to the Post Office using a company vehicle.
• Schedule routine vehicle maintenance, handle gas filling, and ensure general upkeep.
• Track documents, manage supplies inventory, and schedule machine maintenance.
• Process incoming and outgoing mail per contract requirements and maintain tracking spreadsheets.
• Independently resolve suspended claims, ensuring compliance with policies and rules.
• Review, process, and scan paper and electronic claims, following Wyoming Department of Health guidelines.
• Review and follow up on claims and reimbursement, interpreting and applying policy and reimbursement rules.
• Implement workflow processes and capabilities for work queues, with the ability to route workstreams.
• Approve or deny transportation authorization requests, verify member transportation claims, and process approved claims.
• Perform manual reviews on claims, documents, and attachments, releasing individual claims for providers on review.
• Independently re-submit claims with applicable corrections, addressing discrepancies in charges, payments, adjustments, and demographic information.
• Facilitate manual entry of claims into the system, reviewing paper claims and attachments and scanning them.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Required Qualifications

• High school diploma or GED equivalent
• Available to work from 7:30 AM to 4:30 PM Mountain Time on all State business days, Monday through Friday (excluding Wyoming State holidays)
• Valid Driver's License

Preferred Qualifications

• Possess knowledge of claims review and analysis
• Demonstrate unwavering commitment to customer service and operational excellence
• Navigate various computer claims and eligibility platforms simultaneously
• Maintain a firm yet professional approach in interactions while performing tasks
• Possess a friendly personality, tact, patience, empathy, and a helpful yet professional attitude
• Proficient in MS Word and Excel, with strong computer skills
• Display exceptional organization and time management abilities, with an effective priority setting capability
• Read, write, and follow directions accurately
• Work independently without direct supervision, showing self-directed capabilities
• Collaborate effectively with others, demonstrating strong teamwork skills
• Display dependability in production tasks
• Familiarity with Medicare and Medicaid processes

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at https://careers.acentra.com/jobs

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Experience in Lieu of Degree

For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.

Compensation

The pay for this position is listed below.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."

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