New

Senior Business Program Manager

Microsoft
$96,500.00 - $188,400.00 / yr
United States, Washington, Redmond
Apr 13, 2026
Overview Cloud Operations + Innovation (CO+I) is the team behind one of the world's largest cloud infrastructures, responsible for developing, building, and operating Microsoft's global datacenter footprint. Our mission is to enable smart growth, high efficiency, and a trusted cloud experience for customers worldwide. Within CO+I, the Process, Operations & Governance (POG) organization drives execution, governance, and cross functional alignment across complex datacenter and infrastructure programs. We are seeking a Sr. Business Program Manager to own and evolve the the authoritative system of record for datacenter and facility data used across CO+I and downstream systems. This role serves as thebusiness and governance ownerforthe system and process, partnering closely with engineering, operations, and data consumers to ensure facility data isaccurate, compliant, scalable, and fit for enterprise use. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positivelyimpactour culture every day. Responsibilities Responsibilities: Serve as the program manager forCO+I Facilities application and its data, accountable for scope, priorities, stakeholder alignment, and successful delivery. Leadand ownthe tool thatmaintainstheattributedata for Microsoft'sfacilitiessuchasdatacenters, warehousesfacilities,etc.ensuring alignment to CO+I standards, governance, and compliance requirements.This includes onboarding new facilities,maintainingand decommissioning existing ones. Coordinate downstream system updates required for newand existingfacilitiestosupport expense capture, tax incentives, and purchase-order success, etc. Primary business point of contactinterfacing withengineering and productmanagers and translating those requirements into an enterprise-level solution and platform that can scale to meet the capacity growth in CO+I. Structured problem solving and incident/issue management. Ability to resolveissues and triage requestsspanningthe tooland related system/processtoreduce churn andtimelyresolution Influence operational and data governance decisions Continuouslyimproveoperations processes by standardizing data attributes and building repeatable processes to ensuretimelydata communication and updatesthat improve scalability, accuracy, and business outcomes Leadership and influencing skills, including the abilitywork across business lines to gather alignment on processes,documentprocesses andstandards, manage global communication channelsacrosspartner teamson process/tool changes Setting standards for the program like OKR, SLAs, keymetricsand process improvements from them Qualifications Required Qualifications: Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement, OR equivalent experience. Preferred Qualifications: 4+ years of experience in technical program management, platform ownership, or datacentric programs. Experience working with enterprise data systems,systemofrecord platforms, or data governance models. Familiarity with infrastructure, datacenter, orlarge-scaleoperations environments. Strong communicationskills, with the ability to influence without authority across engineering, operations, and leadership teams. Experience drivingcross organizationalprogramswith multiple stakeholders and competing priorities. Demonstrated ability to translatebusiness and operational requirementsinto platform or system requirements. Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport #COICareers \| #EPCCareers \| #DCDCareers Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.