Security Operation Command Center Lead

Security Operation Command Center Supervisor

Pay Rate: $24.00 per hour

Objective

This position is under the direct supervision of the Operations Manager. It supervises Security Officers and protects and secures assets, personnel, customers, and visitors to a federal facility. Job duties include, but are not limited to

Essential Functions

Read and understand the English language to effectively carry out applied printed rules, detailed orders, instructions, and training materials. Have a command of both the written and spoken English language to properly communicate in person or via electronic devices (telephone and radio) with co-workers and the general public. Maintaining a professional, tactful and courteous demeanor under stressful situations security personnel routinely encounter. Be able to compose precise short paragraphs, written reports, and other reports in English as necessary.

Job Duties

• Ensure adherence to all NERC CIP (Critical Infrastructure Protection) standards.
• Provide 24/7 monitoring and response.
• Facilitate security training and awareness programs for SOC staff.
• Complete 80-hour training program for SOC officers
• Support access control and identity management procedures
• Performs security patrols.
• Enforces access control procedures. Protects property from theft, embezzlement, sabotage, fire, and accidents.
• Investigates and write reports on accidents, incidents, suspicious activities, safety and fire hazards, and other security-related situations.
• Assist customers, employees, and visitors in following the department's procedures.
• May perform other related duties as assigned by the Operations Manager

Candidate Qualifications:

• Must be a Lawful Permanent Resident who is currently a member of, or who possesses a verifiable honorable discharge from, any component of the United States Armed Forces OR a U.S. Citizen
• Must have been issued a Social Security Card by the Social Security Administration
• Must be 21 years of age
• Must be a high school/GED graduate
• Must have one of the following:
• • High School diploma or GED equivalent
  • 3-5 years of security experience or law enforcement OR military service (active duty or reserve) with an honorable discharge
• Valid New York State security guard license
• Strong interpersonal skills
• Experience with surveillance systems or access control
• Customer service experience
• Demonstrated ability to coordinate with a team during emergencies
• Proven experience in a 24/7 watch office or emergency response environment
• Expertise in security procedures, crisis management, emergency response
• Ability to pass a background check and drug screening

Additional Eligibility Qualifications:

The applicant must submit to a pre-employment medical exam and drug screening.

The applicant must be able to pass an NLIC / State / Local Background check and Credit check (as applicable).

State License

First Aid, CPR, AED