Sales Operations Analyst

Overview

IDEXX is seeking a Sales Operations Analyst to serve as an analytical and operational partner to our Sales team who will help them sell smarter and faster within the veterinary software market. This role is data-driven and rep-facing, focused on delivering the reporting, pricing guidance, and Deals Desk readiness coaching that enables our Sales organization to perform at scale across independent practices, multi-site groups, and corporate veterinary networks. This is an individual contributor role that sits at the intersection of analytics, sales process, and operational execution.

This position is expected to be onsite 8 days per month at the IDEXX Global Campus in Westbrook, ME.

What You'll Own

Analytics & Reporting

• Build, maintain, and continuously improve sales reporting and dashboards that give Sales leadership and Sales Professionals clear visibility into pipeline health, performance trends, and attainment

• Analyze sales data to identify patterns, surface insights, and make proactive recommendations that support territory performance and revenue growth

• Serve as a go-to resource for ad hoc data requests from Sales Managers and Professionals with ability to translate raw data into actionable guidance

• Maintain data integrity and accuracy across Salesforce and other revenue-facing platforms; partner with RevOps on data governance and hygiene standards

Pricing & Deal-Shaping Support

• Coach Sales Professionals on Deal Desk guidelines, pricing policies, and discount thresholds so they can approach deal construction with confidence and clarity before engaging the formal Deal Desk process

• Serve as a sounding board for Sales Professionals early in the deal cycle - reviewing proposed deal structures, identifying potential red flags, and helping them pressure-test their approach against current pricing guidelines

• Help Sales Professionals understand deal economics and trade-offs so they can walk into Deal Desk conversations well-prepared, particularly for complex multi-site group or corporate consolidator opportunities

• Monitor deal patterns and surface recurring questions or friction points to RevOps and Sales leadership, helping refine guidelines and improve rep readiness over time

Compensation Operations Support

• Support the operational data needs that enable accurate and timely commission plan payouts including maintaining data feeds, validating inputs, and flagging discrepancies for resolution

• Own SPF (Special Performance Fund) tracking, which includes maintaining eligibility records, submission logs, and payout data in coordination with Finance and Sales leadership

• Serve as a resource for Sales Professionals seeking to understand their attainment data; escalate comp plan questions or disputes to the appropriate owner (comp plan design and administration sit outside this role)

Sales Process & Enablement Support

• Support recurring sales team cadences (QBRs, Monthly Commercial Reviews, team meetings, etc.) with data preparation, reporting, and materials

• Maintain and organize key sales resources including performance reports, pricing reference materials, and process documentation

• Identify opportunities to streamline sales workflows and reduce friction for Sales Professionals; partner with RevOps to implement improvements

What We're Looking For

• 5-7 years in Sales Operations, Revenue Operations, Sales Analytics, or a similar analytically focused role

• Strong analytical skills with proficiency in building reports, analyzing trends, and translating data into clear recommendations; experience with sales pipeline and performance metrics preferred

• Solid understanding of deal economics and pricing structures; comfortable helping Sales Professionals evaluate their approach against Deal Desk guidelines and prepare stronger submissions

• Familiarity with veterinary, healthcare IT, or practice management software strongly preferred

• Proficiency in Salesforce; strong Excel/Google Sheets skills; experience with Anaplan or BI/reporting tools a plus

• Clear, confident communicator with ability to present data and deal guidance to Sales Professionals and Managers at all levels

• Detail-oriented and organized, with the ability to manage multiple priorities accurately and on deadline

• Collaborative, service-oriented mindset with a track record of being a trusted partner to Sales teams

What You Can Expect From Us:

• Base salary of $95k+ based on experience

• Opportunity for an annual bonus

• Health / Dental / Vision Benefits Day-One

• 5% matching 401k

• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more

Why IDEXX?

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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