Online and Mobile Banking Products Director

Primary Purpose of Job

Responsible for creating, executing, and managing the Bank's online & mobile banking products, platforms, vendors and long-term strategic roadmap for achieving digital leadership.

Major Job Accountabilities

• Serves as product manager for online/mobile banking products and all digital features/capabilities.
• Responsible for the Bank's strategic online/mobile strategy and roadmap to achieve digital leadership in banking in Hawaii.
• Serves as vendor manager for the online/mobile platform partnership, the second largest vendor of the Bank.
• Works across technology, operations, marketing, analytics, retail, and commercial markets to deliver industry best capabilities, user experience, and performance.
• Collaborates with marketing to ensure the Bank's digital brand is elevated and executed and works across all channels to drive digital adoption.
• Responsible for leading the Bank in UX/UI principles, digital adoption, and utilizes customer and channel insights to drive digital leadership.
• Drives new products, features, capabilities and partnerships through project prioritization and project management of digital initiatives and represents product and marketing on the Bank's project prioritization team.

Experience Required

8-10 years of experience:

• Marketing and Product Management experience with heavy experience in digital banking.

Required Skills or Training

• Deep understanding of online and mobile technologies, UX/UI principles, and industry best practices.
• Is a motivational and dynamic thought leader in digital.
• Experience developing business cases for investments in digital technologies.
• Experience translating business strategy into executional plans.
• Experience directly managing large multi-million $ contracts and vendors in the digital space.

EOE, including disability/veterans

At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling 808-538-2000 and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!