Performance Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Performance Manager will assist with the strategic transformation of data analytics, business intelligence, and technology capabilities across a premier financial services real estate portfolio. This role is critical to addressing identified organizational gaps in data-driven decision making, technology integration, and cross-functional analytics while helping to establish world-class business intelligence capabilities that drive operational excellence and strategic advantage.

Reporting to the BI and Tech Enablement Director, this position will assist in building a comprehensive business intelligence function that transforms how we collect, analyze, and leverage data across all portfolio properties and business functions. The successful candidate will champion integrated technology and analytics frameworks that enhance decision-making capabilities, automate operational processes, and provide predictive insights that support both day-to-day operations and strategic planning initiatives.

Remote in Chicago, IL or St. Paul, MN.

Key Responsibilities

Development Business Intelligence:

• Build and deploy comprehensive Business Intelligence solutions encompassing data pipelines, analytics models, reporting systems, and self-service analytics platforms

• Develop and maintain integrated data governance systems including data quality validation scripts, master data management workflows, automated data lineage tracking, and privacy/security controls aligned with financial services requirements

• Create standardized KPI calculation engines and interactive performance dashboards delivering real-time operational, financial, and strategic metrics across all portfolio properties and business functions

• Develop advanced analytics solutions including predictive models, machine learning algorithms, and AI-powered applications for operational optimization and strategic insights

Data Engineering & Analytics:

• Build enterprise data infrastructure and analytics systems aligned with client strategic objectives and regulatory requirements while optimizing data asset utilization

• Develop comprehensive data catalog systems and self-service analytics tools enabling business users to access, analyze, and visualize data independently while enforcing governance and security controls

• Create training materials, build embedded analytics solutions, and develop automated reporting tools that enable data-driven decision-making capabilities across the organization

Cross-Functional Analytics & Support

Operational Analytics:

• Develop comprehensive operational analytics framework covering facilities management, maintenance optimization, energy management, space utilization, and tenant satisfaction analytics

• Implement real-time operational dashboards providing facility managers, property teams, and leadership with actionable insights into operational performance and exception conditions

Performance and KPI Management:

• Build integrated financial analytics platform combining property-level financial data, budget information, market benchmarks, and performance metrics for comprehensive financial analysis

• Develop financial forecasting and modeling capabilities supporting budget planning, investment decisions, and strategic financial management across the portfolio

• Management of Quarterly KPI Deliverables owning full end-to-end process which involves working with various service lines as well as directly with the client to consolidate and report out critical KPI reporting to all parties

• Create cost management and efficiency analytics identifying opportunities for cost reduction, process optimization, and operational improvements

Required Qualifications

Experience Requirements

• Bachelor's degree required in Information Technology, Computer Science, Data Analytics, Business Administration, Engineering, or related technical field

• 5+ years progressive experience in business intelligence, data analytics, or technology leadership roles

• 3+ years experience in commercial real estate, financial services, or related asset management industries with direct experience within the IFM/Corrigo platform

Technical Skills

• BI Platforms: Power BI (preferred), Tableau, with platform implementation experience

• Database & Analytics: SQL proficiency, cloud data environments (Databricks, Snowflake)

• Data Integration: ETL tools, API management, data warehousing concepts

• Cloud Platforms: Azure, AWS, or Google Cloud experience with data services

• Programming: Python/R for statistical modeling and analytics (preferred)

• Project Management: Agile methodologies, large-scale technology implementations. Experience with JIRA preferred.

Pay $107,100.00 - 131,100.00 USD annually

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.