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Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy.AZ Blue offersa variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions. At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:
Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month Onsite: daily onsite requirement based on the essential functions of the job Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building
Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week. This position is hybrid within the state of AZ only. This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona.
Purpose of the job
- Responsible for the development of Reporting and Analytics tools to support the driving of more accurate and profitable business decisions. Develop and support customer facing reporting and insight to improve the effectiveness and value of sales interactions with clients and brokers. Work with IT to ensure key metrics and other data related information is available to the Sales Organization through the CRM application. Support ad hoc and project based reporting and analytics needs (benchmark light, incentive comp planning, broker business reviews, business planning, etc.).
Qualifications
REQUIRED QUALIFICATIONS
Required Work Experience
- 2 years of experience working with data and information in an analytical role
- 1 year of experience with Business Intelligence/Data Visualization tools
- 1 year of experience with forecasting and projections related to revenue and business growth objectives
Required Education
Required Licenses
Required Certifications
PREFERRED QUALIFICATIONS
Preferred Work Experience
- 5 years of experience within the Health Insurance Industry
- 1 years of experience with Customer Relationship Management applications (MS Dynamics, Salesforce)
- 2 years of experience working with ERP and Data Lake source systems
Preferred Education
Preferred Licenses
Preferred Certifications
ESSENTIAL job functions AND RESPONSIBILITIES
- Work collaboratively with IT and other internal departments to acquire and consume key data sources
- Create client facing reports with the input of the sales team
- Be involved in internal sales related projects requiring reporting, specifically business planning and forecasting/projections
- Develop and support client profitability models for Sales
- Develop and support broker performance metrics scorecard and associated reporting
- Work collaboratively with IT to develop key client, broker and sales performance metrics to be delivered via CRM
- Convert complex data from multiple sources into meaningful, professional and easy to understand formats for various audiences
- Assist in the creation of business models to align Incentive comp plans to revenue and membership projections annually
- The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
- Perform all other duties as assigned.
REQUIRED COMPETENCIES Required Job Skills
- Strong PC proficiency
- Project management skills
- Knowledge and proficiency with Business Intelligence and Data Visualization applications
Required Professional Competencies
- Excellent analytical and problem solving capabilities with special attention to accuracy and detail
- Ability to understand business requirements and processes and translate them to technical application
- Self-starter with a proven ability to take ownership of job responsibilities and ensure successful completion of all projects and requests Ability to facilitate cross-functional teams with internal stakeholders.
- Ability to orally communicate effectively in a 1-1 or group setting.
- Ability to identify issues and drive them to resolution.
- Act with diplomacy and sensitivity with our clients and internal departments.
- Ability to manage time effectively.
- Maintain confidentiality and privacy.
Required Leadership Experience and Competencies
PREFERRED COMPETENCIES Preferred Job Skills
- Understanding of health insurance and related specialty products
Preferred Professional Competencies
- Knowledge of a wide range of matters pertaining to the organization's sales and service operations.
Preferred Leadership Experience and Competencies
Our Commitment AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group. Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.
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Blue Cross Blue Shield of Arizona
Apr 13, 2026