Security Officer Lobby Ambassador

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Ambassador in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Officer in a residential location, you will welcome residents and guests, support access control, monitor activity at the desk, and respond to security-related concerns with professionalism and care. This role is ideal for someone who enjoys customer service, clear communication, and using technology in a people-first environment. At Allied Universal, you will be part of a team known for integrity, reliability, agility, and innovation.

Position Type: Full Time

Pay Rate: $19.28 / Hour

Job Schedule:

What You'll Do:

Provide customer service to residents, guests, and/or vendors by carrying out site-specific procedures, access control responsibilities, and when appropriate, emergency response activities.
• Monitor front desk activity, verify visitor credentials, manage sign-in processes, and communicate property access information in a courteous and professional manner.
• Respond to incidents, resident concerns, and critical situations in a calm, problem-solving manner, escalating issues according to site protocols when needed.
• Support a professional lobby presence by observing surroundings, reporting unusual activity, and completing required logs, reports, and other security-related documentation.
• Answer phones, assist with directions and/or general questions, and coordinate with property staff, residents, and/or emergency personnel as appropriate.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Be at least 21 years of age.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.