Associate Business Account Specialist

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Have a seat at our table. When you join Smithfield, you become part of something special - a company that's sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and planet. With opportunities across locations and functions, a culture grounded in our Core Four values - gratitude, communication, respect and accountability - and a strong commitment to learning, collaboration, and innovation, Smithfield offers challenging and rewarding careers where you can grow, contribute and make a real impact. Apply Now!

THE VALUE YOU'LL BRING:

The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.

The Associate Business Account Specialist is an excellent opportunity for individuals looking to begin a career in procurement, logistics, and account management. In this role, you will support day-to-day operations by assisting with supplier coordination, customer service, and logistics execution.

You will work closely with account managers, suppliers, and internal teams to help ensure timely freight movement, asset tracking, and maintenance coordination. This position provides hands-on experience in managing relationships, supporting operational efficiency, and contributing to business growth within a fast-paced, team-oriented environment.

WHAT YOU'LL DO:

The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.

• Monthly reconciliation and creation of contracts and order logistics for ingredient accounts. Execution of month-end pricing and reconciliation of product received. Assist daily with ticket corrections and verification of inbound tonnage.

• Upkeep of onsite contractor insurance and MSA's.

• Assist in coordinating local contractors for transportation and repair activities.

• Enter and track purchase orders and invoices to support the payment approval process.

• Provide support in onboarding new customers and setting up account requirements.

• Help maintain and update fleet management records for rolling and off-site assets.

• Assist with basic logistics planning and scheduling of customer pickups.

• Support execution of routine repairs and maintenance under guidance from senior team members.

• Monitor shipment activity and help resolve basic service or scheduling issues.

• Respond to customer inquiries and escalate issues as needed.

• Collaborate with team members to improve processes and support procurement strategies.

• Maintain accurate records and documentation related to accounts and operations.

• Perform other duties as assigned by management.

WHAT WE'RE SEEKING:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Bachelor's degree from an accredited four-year college or university in Business Administration, Agriculture Business, Economics, Supply Chain, or related; or equivalent combination of education and experience.

• Company will consider a currently enrolled college student with an anticipated graduation by end of current school year as qualified.

• Internship or prior experience in logistics, customer service, or operations is a plus but not required.

• Strong organizational skills and attention to detail.

• Basic analytical and problem-solving abilities.

• Effective written and verbal communication skills.

• Proficiency in Microsoft Office (Excel, Word, PowerPoint).

• Ability to work in a fast-paced, team-oriented environment.

• Willingness to learn and take direction from experienced team members.

• Ability to manage multiple tasks and prioritize effectively.

• Flexibility to occasionally work extended hours as needed.

• Positive attitude with a strong work ethic and desire to grow within the organization.

OTHER SKILLS THAT MAKE YOU STAND OUT:

• Exposure to transportation, procurement, or supply chain concepts.

• Familiarity with data entry or ERP systems.

• Interest in logistics, commodities, or agricultural markets.

Check out this video to learn more about this role!