New

Quality Improvement (QI) Advisor

University of California - San Francisco

150,000 - 212,976

United States, California, San Francisco

1800 Owens Street (Show on map)

May 28, 2026

The Quality Improvement (QI) Advisor is responsible for leading improvement work within the UCSF Benioff Children's Hospitals (BCH) in Oakland and San Francisco across all care settings. The QI Advisor works in close partnership with physician, nursing and administrative leadership to improve quality and safety, which includes: the development of short and long-term quality and safety goals; managing a large portfolio of quality and safety initiatives; analyzing data from multiple sources; and educating faculty and staff on quality improvement methods and tools. This role works independently and in collaboration with Quality & Safety, Continuous Improvement and other UCSF and BCH departments, and is jointly accountable for the quality and safety performance on the projects they are assigned.

The QI Advisor will oversee all aspects of quality improvement projects, including the assess, plan, improve and sustain phases of the work. This requires existing knowledge, skills and abilities to evaluate processes and outcomes, using qualitative and quantitative data and effective analytical methods like statistical process control (SPC). It also requires excellent communication skills with clinical and non-clinical stakeholder groups, and the ability to develop collateral-tools, documents, sustainability data methods, presentations, etc.-that enables the success of the work. The QI Advisor must also be a positive driver to further the culture of safety and continuous improvement and hold others accountable for their role in improving quality performance.

The QI Advisor reports to the Director of Quality Improvement for Benioff Children's Hospitals (BCH).

Department Overview

The Benioff Children's Hospital (BCH) Quality Improvement department provides improvement, program development, quality data, and external reporting expertise to the pediatric inpatient and outpatient enterprises. The team is made up of individuals with clinical and non-clinical backgrounds, with skillsets in clinical quality improvement project facilitation, program and project management, data analysis and interpretation, and data abstraction, and collaborates with individuals across many parts of the broader UCSF organization.

DUTIES & ESSENTIAL JOB FUNCTIONS

% of time	Essential Function (Yes/No)	Key Responsibilities (To be completed by Supervisor)
60	Yes	QI Facilitation * Defines, develops and implements strategic quality initiatives to meet organizational goals * Consults with improvement teams to define quality objectives and data needs for complex, quality and safety improvement initiatives * Supports efforts to identify issues, gather existing knowledge, formulate hypotheses that provide insight and encourage creative problem solving and decision-making * Charters project teams and facilitates quality improvement efforts using A3 thinking and a plan, do, study, act approach; sometimes multiple efforts at once * Develops standard work based on new practices identified during improvement efforts * Deploys new standards and monitors adherence to standards to ensure consistent practice * Represents projects
20	Yes	Project Management * Sets clear expectations - explains project goals, responsibilities and time commitment * Manages project timelines, delegates tasks, and escalates proactively when deadlines/milestones may not be achieved * Facilitates effective meetings with clear agendas, objectives, meeting minutes and action items * Develops meeting materials in support of assigned projects * Holds others accountable for tasks to keep on track with timelines and deliverables
10	Yes	Data & Reporting * Provides data expertise to peers, clinical and non-clinical staff and leaders * Communicates data effectively to stakeholders, and helps others understand data definitions and constraints * Translates data to information that drives decision-making * Navigates data landscape to pull supplemental data in support of improvement work * Maintains reliable data & reporting methods to ensure integrity of the work * Seeks out opportunities to automate data in partnership with other teams
5	Yes	QI Team * Shares improvement ideas internally and externally to the BCH QI team * Contributes to internal team improvement efforts * Shares best practices and failures for teammates to learn from * Attends huddles, staff meetings, team engagement events and other forums as required by BCH Quality & Safety leadership
5	Yes	Professional Development * Maintains competencies in professional field and stays up-to-date on latest literature * Makes progress toward achievement of QI competency expectations * Attends conferences, training, or other learning opportunities as identified in individual development plan
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REQUIRED QUALIFICATIONS

Bachelor's degree in nursing or other healthcare profession, or a combination of comparable education and / or experience.
Minimum 3 years of project management, process improvement, quality improvement or similar experience
Able to build and maintain positive working relationships with key stakeholders inside and outside of the Department of Quality & Safety
Proven track record in improving outcomes and processes, with quantitative data to show for it.
Highly proficient in all MS Office Suite (Word, Excel, PowerPoint, Access)
Strong critical thinking and problem solving skills to manage multiple levels of information and responsibilities, to quickly assess complex problems, and to develop and implement timely and effective solutions.
Excellent communication skills (oral, electronic, written)
Thorough knowledge of QI models, measurement tools, and techniques, including collection, aggregation, abstraction, validation, analysis, and reporting of data.
Strong interpersonal skills for collaborating effectively with a broad range of clinical and technical staff and representatives of external regulatory agencies and for mentoring lower-level QI staff.
Strong skills required to effectively convey complex clinical and technical information both verbally and in writing and to produce high quality reports and documentation.
Strong skills to influence staff, management, and clinicians at all levels and across departments.
Thorough knowledge of business intelligence functions, analytics, industry standards and best practices.
Advanced organizational and project management skills, with the ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.
Strong initiative and ability to work independently as well as in a team environment.
Detail oriented, with ability to manage time and organize competing priorities.
Discretion, confidentiality, tact, and ability to deal with sensitive data involving patient health information.

PREFERRED QUALIFICATIONS

Master's degree in public health, healthcare administration, business, or related area, and / or equivalent combination of experience / training
Formal training in Quality Improvement with familiarity with specific tactics such as Lean, IHI Model for Improvement, statistical control process charts, interpretation of improvement data and trends over time, A3 thinking, driver diagrams, cycle of improvement, etc.
Experience leading improvement work focused on reducing hospital-acquired conditions
Experience in business intelligence reporting, data mining, data analysis, and/or statistical analysis
RN or other clinical licensure
Certified by reputable organization in QI, Process Improvement or Lean (CPHQ, IHI IA, Lean Six Sigma Belt, etc.)
Project Management Professional (PMP) certification

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

REQUIRED QUALIFICATIONS

Bachelor's degree in nursing or other healthcare profession, or a combination of comparable education and / or experience.
Minimum 3 years of project management, process improvement, quality improvement or similar experience
Able to build and maintain positive working relationships with key stakeholders inside and outside of the Department of Quality & Safety
Proven track record in improving outcomes and processes, with quantitative data to show for it.
Highly proficient in all MS Office Suite (Word, Excel, PowerPoint, Access)
Strong critical thinking and problem solving skills to manage multiple levels of information and responsibilities, to quickly assess complex problems, and to develop and implement timely and effective solutions.
Excellent communication skills (oral, electronic, written)
Thorough knowledge of QI models, measurement tools, and techniques, including collection, aggregation, abstraction, validation, analysis, and reporting of data.
Strong interpersonal skills for collaborating effectively with a broad range of clinical and technical staff and representatives of external regulatory agencies and for mentoring lower-level QI staff.
Strong skills required to effectively convey complex clinical and technical information both verbally and in writing and to produce high quality reports and documentation.
Strong skills to influence staff, management, and clinicians at all levels and across departments.
Thorough knowledge of business intelligence functions, analytics, industry standards and best practices.
Advanced organizational and project management skills, with the ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.
Strong initiative and ability to work independently as well as in a team environment.
Detail oriented, with ability to manage time and organize competing priorities.
Discretion, confidentiality, tact, and ability to deal with sensitive data involving patient health information.

PREFERRED QUALIFICATIONS

Master's degree in public health, healthcare administration, business, or related area, and / or equivalent combination of experience / training
Formal training in Quality Improvement with familiarity with specific tactics such as Lean, IHI Model for Improvement, statistical control process charts, interpretation of improvement data and trends over time, A3 thinking, driver diagrams, cycle of improvement, etc.
Experience leading improvement work focused on reducing hospital-acquired conditions
Experience in business intelligence reporting, data mining, data analysis, and/or statistical analysis
RN or other clinical licensure
Certified by reputable organization in QI, Process Improvement or Lean (CPHQ, IHI IA, Lean Six Sigma Belt, etc.)
Project Management Professional (PMP) certification