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The Business Systems Analyst serves as a key member of the IT Functional Team, providing analytical, technical, and operational support for Oracle Cloud and boundary systems. The incumbent partners with campus stakeholders to analyze business processes, define system requirements, and ensure that HR technology solutions effectively support institutional goals. The position supports configuration, data integrity, and ongoing maintenance across core ERP functions. The Business Systems Analyst serves as a techno-functional expert for UCSF's enterprise Oracle Cloud ERP platform, as well as other administrative systems supported by IT. The role acts as a key liaison between business users, IT technical teams, and Oracle support, ensuring that system configurations, integrations, and enhancements align with UCSF's operational goals, compliance standards, and financial policies. This position requires not only technical and functional ERP expertise but also strong institutional knowledge of UCSF business processes, operational structures, and policy frameworks. The analyst plays a critical role in designing, configuring, testing, and maintaining Oracle Cloud ERP solutions that support efficient, compliant, and scalable business operations across the university. Acting as the primary liaison between UCSF HR functional users, IT technical teams, and Oracle Support, the analyst ensures that Oracle Cloud HCM configurations, integrations, and enhancements are aligned with UCSF's business processes, policy frameworks, and institutional objectives. Success in this role requires a deep understanding of UCSF's HR processes, payroll structures, academic personnel policies, and compliance requirements, combined with strong technical and analytical skills to deliver scalable, reliable, and user-focused HCM solutions. Success in this role requires hands-on experience with Oracle Cloud configuration, data validation, regression testing, and issue triage, as well as proficiency in tools such as OTBI, BI Publisher, BI Cloud Connect, and HCM Extracts. Experience supporting one or more Oracle Cloud HCM modules such as Core HR, Recruiting, Talent Management, Compensation, Absence Management, or HR Help Desk is essential. This position includes regular onsite work, typically 1-3 days per month. The exact schedule and frequency may be adjusted as needed to meet departmental and operational demands. Department Overview The mission of the UCSF Information Technology (UCSF IT) organization is to deliver full IT services and related systems for faculty, staff, and students, the UCSF Foundation, all University departments, and any outside entities who have a business relationship with the University.
The Information Technology Enterprise Applications team supports enterprise-wide business applications, including but not limited to PeopleSoft Financials, UCPath HCM, Allscripts procurement and payables, and other financial, supply chain, and human capital management systems. We ensure the day-to-day operation of these systems as well as the implementation of new enhancements due to organizational need.
% of time |
Essential Function (Yes/No) |
Key Responsibilities (To be completed by Supervisor) |
50 |
Yes |
Oracle Cloud ERP Functional Analysis and Configuration
Independently work with functional stakeholders to gather and analyze business requirements, understand process needs, and identify how systems can support operational objectives. Apply business process and analysis expertise to define system scope and objectives that support departmental goals and technical constraints. Analyze business processes and draft specifications for system changes; provide input on potential procedural updates in collaboration with functional teams. Collaborate on the design of system solutions that enhance business operations and meet key functional requirements. Support analysis of system integration needs and assist in developing or updating interface documentation between internal and third-party systems. Participate in quality assurance efforts to verify that proposed solutions meet
Serve as a functional subject matter expert (SME) for assigned Oracle Cloud ERP module(s), applying system knowledge to support end-to-end business processes. Partner with business stakeholders to translate functional requirements into Oracle Cloud configurations and setups that align with system capabilities and Oracle Cloud best practices. Perform system configuration within Oracle Cloud ERP to align with business needs, including workflow setup, approvals, and data structures. Identify and manage interdependencies between Oracle Cloud modules and boundary systems (e.g., UCPath, UKG, Epic). Coordinate with IT technical teams on interface requirements, data mappings, and conversions between Oracle Cloud and external systems. Manage system-level changes such as chart of accounts updates, new flex fields, lookups, or data capture configurations, ensuring proper governance and documentation. Provide Tier-2 operational support, troubleshooting, and issue resolution in partnership with Oracle Cloud support and internal IT teams. Monitor quarterly Oracle Cloud releases, assess functional impacts, and coordinate regression testing and configuration updates. Contribute to Oracle Cloud training, change management, and user readiness by providing process documentation, demonstrations, and job aids as needed. Maintain system documentation including configuration records, field definitions, navigation guides, and user manuals. Act as the focal point for triaging and prioritizing system issues and enhancement requests. Monitor Oracle Cloud quarterly release updates and assess impacts on UCSF configurations and business processes. Recommend and implement process improvements leveraging Oracle best practices and new functionality. Partner with business leaders to drive automation, standardization, and operational efficiency initiatives across UCSF. Manage long-term enhancement and upgrade planning for Oracle Cloud ERP modules. |
25 |
Yes |
Project Management & Implementation
Lead the delivery of Oracle Cloud ERP enhancements, integrations, and upgrades. Coordinate project activities across multiple UCSF business and technical teams to ensure alignment and timely delivery. Develop and execute test plans, test cases, and test scripts for system, integration, and user acceptance testing. Participate in quality assurance efforts to verify that proposed solutions meet documented requirements, track, document, and manage defects and resolutions throughout testing phases. Secure stakeholder sign-offon functional and testing deliverables. Ensure data privacy and security considerations are addressed in system design in collaboration with IT security and compliance teams. |
15 |
Yes |
Reporting & Data Management
Ensure data integrity across integrated systems and manage interfaces between Oracle Cloud ERP and other UCSF enterprise applications. |
10 |
Yes |
Continuous Improvement
Monitor Oracle Cloud quarterly release updates and assess impacts on UCSF configurations and business processes. Recommend and implement process improvements leveraging Oracle best practices and new functionality. Partner with business leaders to drive automation, standardization, and operational efficiency initiatives across UCSF |
100% |
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(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.) |
REQUIRED QUALIFICATIONS
- BA Degree in Business, Accounting, or Finance, or BS in Computer Science, Information
- System, or related field and 5 or more years of directly related experience; and/or equivalent experience/training.
- 5 years of experience supporting Oracle Cloud or comparable ERP systems.
- 3+ years of experience in relational database, SQL, or system development life-cycle project; and/or equivalent experience/training.
- 3+ years of experience as a Business Systems Analyst or equivalent role supporting Oracle Cloud Supply Chain Management, Human Capital Management, or Financials
- Advanced knowledge of business and process analysis methodologies (e.g., eliciting requirements, gap analysis, root cause analysis).
- Expertise in translating business needs into clear functional specifications and system configurations.
- Advanced skills in process design, software configuration, and system modification from requirements gathering to deployment.
- Proficiency in system testing, data validation, and issue triage across multiple functional domains.
- Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in
- the organization. Interpersonal and communication skills to work with both technical and non- technical personnel at various levels in the organization.
- Demonstrated experience as a senior resource assisting in the definition of systems strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is and to- be business process designs, conference room pilots (CRPs) functional configuration, testing, and client user training
PREFERRED QUALIFICATIONS
- 10 years of related experience
- 1+ year of experience in an organization comparable to UCSF in terms of budget, size, complexity, scope of operation, and accounting systems
- Knowledge of supply chain, human capital management, or finance systems and processes within a healthcare environment
- Certifications:
- Lean Six Sigma Black Belt (LSSBB)
- Project Management Professional (PMP)
- Certified Business Analysis Professional (CBAP)
- Oracle Cloud Certifications
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html REQUIRED QUALIFICATIONS
- BA Degree in Business, Accounting, or Finance, or BS in Computer Science, Information
- System, or related field and 5 or more years of directly related experience; and/or equivalent experience/training.
- 5 years of experience supporting Oracle Cloud or comparable ERP systems.
- 3+ years of experience in relational database, SQL, or system development life-cycle project; and/or equivalent experience/training.
- 3+ years of experience as a Business Systems Analyst or equivalent role supporting Oracle Cloud Supply Chain Management, Human Capital Management, or Financials
- Advanced knowledge of business and process analysis methodologies (e.g., eliciting requirements, gap analysis, root cause analysis).
- Expertise in translating business needs into clear functional specifications and system configurations.
- Advanced skills in process design, software configuration, and system modification from requirements gathering to deployment.
- Proficiency in system testing, data validation, and issue triage across multiple functional domains.
- Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in
- the organization. Interpersonal and communication skills to work with both technical and non- technical personnel at various levels in the organization.
- Demonstrated experience as a senior resource assisting in the definition of systems strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is and to- be business process designs, conference room pilots (CRPs) functional configuration, testing, and client user training
PREFERRED QUALIFICATIONS
- 10 years of related experience
- 1+ year of experience in an organization comparable to UCSF in terms of budget, size, complexity, scope of operation, and accounting systems
- Knowledge of supply chain, human capital management, or finance systems and processes within a healthcare environment
- Certifications:
- Lean Six Sigma Black Belt (LSSBB)
- Project Management Professional (PMP)
- Certified Business Analysis Professional (CBAP)
- Oracle Cloud Certifications
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University of California - San Francisco
135,000 - 178,000
May 28, 2026