Assistant Director, C&S Programs

Office of the Provost

Generate and administer non-credit educational offerings (extension classes, workshops) in support of UNCSA mission.

8:00am -5:00pm Some evenings and weekends

Financial: Budgeting for 3 community programs and 7 Summer Intensives, plus C&SP office budget. Execute or supervise daily deposits exceeding $2 million annually; timeliness and accuracy are paramount. Proactive in correcting errors, establishing guidelines/procedures for new revenue streams. Execute or supervise purchasing transactions, reporting and reconciliation, both in p-card and purchase order systems. Execute or supervise collections of all fees in a timely fashion. Process daily deposits.

Program management: Liaison to Summer Intensive program directors for budget and hiring. Set up classes in ASAP registration system for all programs. Develop procedures for online registration systems and online class scheduling, anticipating customer question. Make suggestions for software and procedure improvements.

Communications, Marketing and Customer Service: Maintain friendly and helpful verbal and written communications. Proactively trouble-shoot enrollment or registration issues for program artistic directors. Develop and execute new marketing approaches. Maintain mail and email lists, email communications, and assist with online marketing as needed. Assist program directors with maintaining and developing social media accounts.

Support Community Programs operations: enrollment, scheduling, collections support, serving as registrar for community programs. Provide on-campus support to Community Program directors at recitals, camps, and other events. Establish office procedures and make recommendations for improvement. Oversee hiring process for temporary employees and independent contractors for all programs with a high degree of follow-through and attention to detail.

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Undergraduate degree, proficiency in standard office software, minimum 5 years' experience in a position related to public programs and/or the arts. Experience with UNCSA systems desired. Arts background helpful.

This is an Exempt Professional Staff ( EPS) position. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application process as required by state regulations will result in your application being rejected for the vacancy, and you will not be considered for the position. The UNCSA participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Final candidates are subject to criminal background checks.

The University of North Carolina School of the Arts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, or retaliation based on race, religion, color, national origin, ethnicity, sex, pregnancy, gender identity or expression, sexual orientation, age, political affiliation, National Guard or veteran status, genetic information, or disability.