Registrar Specialist

Job Summary:

As a part of the CU Anschutz Office of the Registrar team, the Intermediate Registrar Specialist serves as a key point of contact for the Office of the Registrar and manages core registration and student records functions. This position is responsible for maintaining the integrity and accuracy of student academic records, facilitating accurate and efficient registration and enrollment processes, and providing high-quality customer service to students, faculty, and staff. The role requires sound judgment in the application of academic policies, adherence to state and federal regulations, and proactive collaboration with campus partners.

Under the guidance of the Senior Associate Registrar, work includes evaluating and processing complex registration and record update requests, coordinating batch enrollment and system updates, resolving data discrepancies, providing guidance on registration and grading processes, managing transcript operations, and ensuring compliance with FERPA, accreditation standards, and institutional policies. The position may also contribute to process improvement, documentation, and training of staff on records and registration procedures.

Supervision Received: This position reports to the Senior Associate Registrar

Supervision Exercised: This position does not supervise others.

Key Responsibilities:

Student Record Management and Enrollment Processing 40%:

• Independently processes and reviews a variety of registrar forms verifying accuracy, compliance, required approvals, and deadlines.

• Coordinates batch enrollment requests with schools, colleges, and programs, resolving errors through research and consultation from Registrar leadership as needed.

• Validates and audits student record data including enrollment, tuition classification, and academic program configuration, using system tools and reports.

• Assists with complex duplicate record analysis and resolution.

Customer Service 25%:

• Serves students, faculty, and staff, via phone, email, in person, and virtual platforms.

• Provides accurate guidance on registration-related policies and procedures, escalating complex issues when appropriate.

• Demonstrates accountability for timely and professional service outcomes.

Transcript Orders, Enrollment Verifications, and Degree Verifications 20%:

• Independently manages transcript orders and resolves exceptions within the transcript processing system.

• Maintains documentation to support audit and compliance requirements.

• Processes enrollment and degree verifications while ensuring compliance with FERPA and service-level standards.

Administrative and Operational Support 15%:

• Uploads and indexes documentation into the imaging system to ensure accurate record-keeping.

• Supports data validation for residency/tuition classification, the catalog, graduation processing, and curriculum records.

• Uses reporting tools to identify and address data gaps or outstanding academic requirements, such as missing grades.

• Collaborates with CU campus registrar offices and the CU system office to support shared systems and cross-campus processes.

• Performs other duties as assigned, consistent with the intermediate professional level.

Work Location:

Hybrid - this role is eligible for a hybrid schedule of #3 days per week on campus and as needed for in-person meetings.

Why Join Us:

The Office of the Registrar, part of the Enrollment Operations division, is responsible for ensuring the integrity and security of academic records in alignment with institutional policies and regulatory requirements, and provides enrollment and academic support through innovative systems and superior service to students and other stakeholders. The team also works collaboratively with other student services, schools and colleges, and the CU Denver campus, in a dynamic and engaging work environment.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options

• Dental: Multiple plan options

• Additional Insurance: Disability, Life, Vision

• Retirement 401(a) Plan: Employer contributes 10% of your gross pay

• Paid Time Off: Accruals over the year

• Vacation Days: 22/year (maximum accrual 352 hours)

• Sick Days: 15/year (unlimited maximum accrual)

• Holiday Days: 15/year

• Tuition Benefit: Employees have access to this benefit on all CU campuses

• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• A bachelor's degree from an accredited institution of higher education.

  • Substitution: A combination of education and related technical/military/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis, but not for the specific experience.

• One year of professional level experience in any of the following areas: Registrar, records, enrollment, or academic services.

• Experience delivering customer service in an academic, student services, or similarly complex environment.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Experience working in a Registrar's Office.

• Experience working with graduate and professional students, especially those in health-related programs.

• Experience working with Oracle PeopleSoft Campus Solutions or other student information software.

• Experience working with Federal and State regulations.

• Experience maintaining confidential records.

• Experience with data entry.

Knowledge, Skills and Abilities:

• Comprehensive knowledge of federal, state, and institutional regulations, policies, and compliance requirements.

• Strong public speaking, presentation, and facilitation skills across a variety of audiences and formats.

• Demonstrated commitment to high-quality customer service.

• Excellent interpersonal, conflict resolution, and relationshipbuilding skills.

• Strong analytical, research, criticalthinking, and organizational abilities.

• Ability to exercise sound judgment and make independent decisions in complex situations.

• Proven ability to build and maintain effective working relationships with colleagues, campus partners, and external stakeholders.

• Ability to clearly communicate policies and procedures to diverse audiences and train staff or campus partners as needed.

• Ability to assess situations, identify challenges or opportunities, and provide practical, solutionfocused recommendations.

Conditions of Employment:

• While some schedule flexibility may be available, this position requires consistent availability during public facing office hours of 9:00 a.m. to 4:00 p.m.

• Employees are required to work on site a minimum of three (3) days per week, or more frequently as designated by campus policy, leadership direction, or operational needs.

• Occasional evening or weekend work may be required for events, outreach activities, or peak operating periods.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Amanda Kroonenberg, amanda.kroonenberg@cuanschutz.edu

Screening of Applications Begins:

Applications will be accepted until finalists are identified, but preference will be given to complete applications received by 6/12/2026. Those who do not apply by this date may or may not be considered.

Anticipated Pay Range:

The starting salary range for this position has been established as $48,989-$56,000.

The above salary range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.