Product Support Specialist I/II - Point of Rocks, MD
 Canam Steel Corporation | |
 United States, Maryland, Point Of Rocks | |
| 4010 Clay Street (Show on map) | |
 Jul 10, 2026 | |
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Provide comprehensive knowledge and support for CSC proprietary products including, but not limited to, sales support, preparation of estimates, coordination of engineering and detailing resources, and project management, in a manner that is consistent with our corporate mission, values and department objectives.
ESSENTIAL FUNCTIONS: * Provide support to sales team efforts to get CSC proprietary products specified by Designers of Record. * Assist in identifying opportunities for CSC proprietary products to be specified as a solution or alternate. * Prepare estimates using CSC products including takeoff of quantities and assistance with pricing build up. * Visit Designers of Record offices on occasion with sales team to assist with specifying CSC products. * Provide budgetary designs and pricing for CSC products based on conceptual information * Prepare value engineering opportunities to offer savings for both the customer and CSC * Help lead the project management efforts for orders that are booked including direct correspondence with the customer, coordination with CSC production facilities, change orders, and date management. * Coordinate with designated engineering and detailing resources for both pre-construction and post-sale drafting and engineering activities. * Provide post-sale support for any questions related to designated CSC products. * Maintain job files in appropriate computerized file directory for access by other departments. * Utilize proprietary design software, CSC ERP system as well as various bid subscription services and takeoff methods to conduct daily business. * Maintain a positive work atmosphere by behaving and communicating effectively with customers, coworkers, and supervisors. * Work closely with internal teams including project managers, estimators, and engineers to ensure the successful execution of contracts * Performs other job duties as assigned by supervisor. * Regular and reliable attendance. Compensation is based on experience and skillset.Candidates may beofferedaJob TitleI or IIrole, depending on experience and qualifications. | |