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Financial Operations Representative

Independent Health Association
paid time off
United States, New York, Buffalo
511 Farber Lakes Drive (Show on map)
Jul 10, 2026
FIND YOUR FUTURE

We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.

Overview

The Financial Operations Representative will be responsible for financial operations functions of the company. This will include customer billing and receivables collection, corporate payables processing, corporate and client cash management, and the check write and funding process for self-funded medical, dental and reimbursement accounts. The position will require sensitivity to employer relationships while maintaining recovery practices beneficial to Nova. The Financial Operations Representative will also be responsible for other administrative tasks as deemed necessary by finance management.

Qualifications
  • High school diploma or GED required. Associates degree in accounting or finance preferred.
  • Two (2) years of experience in a financial operations business environment and familiarity with ERP or other vendor payment platform required. Experience with general ledger systems preferred.
  • Strong proficiency in Microsoft Office, particularly in Word and Excel required.
  • Strong organizational and time management skills. Must be detail oriented.
  • Ability to communicate effectively, both verbally and in writing, with all internal and external customers in a professional and clear manner.
  • Ability to make consistent decisions that effectively balance the administration of policy with rational, logical customer centric servicing.
  • Ability to understand and articulate processes and concepts with accuracy and analytical skills.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment with shifting priorities. Must be self-motivated and adapt easily to change; workloads may peak with certain operations, and associate must be able to adapt as warranted.
  • Proven examples of displaying Nova's Core 4: Act with Passion, Work Together, Be Accountable, Build Trust.
Essential Accountabilities
  • Prepare check writes for self-funded medical, dental and reimbursement account business as assigned, to include review, documentation, verification and reconciliation of disbursement records for both manual (i.e., check) and electronic (EFT) payment processing. Investigate and analyze system documentation to ensure proper reporting of disbursements on behalf of self-funded clients, as assigned.
  • Coordinate the corporate accounts payable process including receipt and coding of vendor invoices, preparation of supporting documentation and reporting, communication with parent company Accounts Payable personnel.
  • Prepare customer invoices for self-funded medical, dental, reimbursement account business as assigned, to include review, documentation, verification and reconciliation of customer billing to accounts receivable collections. Investigate and analyze system documentation to ensure proper reporting of revenues for the business, as assigned.
  • Monitor bank transactions for corporate and client bank accounts; performing daily cash reconciliations and coordinating shortages with appropriate channels.
  • Update, develop and maintain summary reports for self-funded lines of business using system generated reports.
  • Act as intermediary between functional groups within the finance department and across other departments.
  • Independently research reporting discrepancies, suggest resolution and recommend process improvement.

Immigration or work visa sponsorship will not be provided for this position

Hiring Compensation Range: $20.00 - $24.00 hourly

Compensation may vary based on factors including but not limited to skills, education, location and experience.

In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.

As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information.

Current Associates must apply internally via the Job Hub.



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