Director, Music Licensing Operations

Who We Are:

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day.

SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

How you'll make an impact:

The Director, Music Licensing Operations role is a high-visibility strategic contributor that supports the Music Licensing Team with effective decision-making, project management, and execution of strategic initiatives across the department. Provides the organizational and communication framework for team members to implement the Leadership Team's vision and achieve the company's annual goals. Responsible for managing and maintaining comprehensive process documentation to ensure organizational efficiency and consistency. Supports long-term content strategy and procurement projects to ensure department efficiencies that contribute to the growth of the organization and the success of the company. Must possess a growth mindset, be a creative and a results-driven thinker, an excellent problem solver, and possess strong interpersonal skills to effectively manage execution of key department initiatives across a cross-functional team. Must be a highly organized, polished communicator who is willing and able to multi-task while effectively displaying ownership of large assignments, as well as possess meticulous follow- through on day-to-day business necessities.

What you'll do:

• Serve as a thought partner and strategic advisor to Music Licensing leadership on licensing operations, developing solutions to critical issues and broad design matters affecting current and future licensing capabilities.
• Build and maintain formal networks with key decision-makers across the company (and, where relevant, externally) to align priorities and drive outcomes.
• Anticipate internal/external business challenges (including partner, platform, or regulatory shifts) and recommend process/product/service improvements to protect and scale licensing operations.
• Define success metrics and report progress for major initiatives (cycle time, compliance/audit readiness, metadata quality, automation coverage, partner onboarding time).
• Lead high-visibility programs from strategy through implementation (roadmaps, governance, milestones, risk management, change adoption) and ensure action items are executed on behalf of Music Licensing Team leadership.
• Identify inefficiencies of legacy systems through a comprehensive review process.
• Recommend and procure third-party tools that can address inefficiency issues and offer additional benefits across differing aspects of the music team and potentially company-wide.
• Develop and implement a robust process documentation strategy to capture and record all critical business processes and workflows.
• Periodically review and manage updates to existing process documentation to ensure accuracy and relevance.
• Operate at a tactical, strategic, and operational level, handling the oversight of projects that do not neatly fit within the organizational chart.
• Build and run cadence for team meetings.
• Proactively follow up on projects and with the team members if goals are not being achieved to determine why objectives are not being met. Provide actionable recommendations where needed.
• Develop policies to promote a positive department culture.
• Assist with the ongoing enhancements of our content management systems with an emphasis on documentation, data integrity and automation.
• Coordinate setup and integrations with new partners.
• Troubleshoot rights management, metadata, and asset issues with existing digital partners.
• Support employee training of new process, workflows, and information policies for Licensing.
• Collaborate with Label and Artist Relations, Programming, and Marketing to help facilitate music initiatives and promotions.

What you'll need:

• Bachelor's degree in business management or related field; MA preferred.
• 10+ years relevant Music Industry experience, preferably at a DSP.
• Recognized subject-matter expertise in music licensing operations, rights workflows, and scaling systems/processes (including documentation standards, controls, and change management).
• Demonstrated ability to operate with wide latitude-setting objectives and approaches for critical assignments and delivering outcomes with limited oversight.
• Track record of identifying and resolving ambiguous, high-complexity problems (rights, metadata, partner operations, and systems) with root-cause rigor.
• Experience building business cases/ROI for tooling and process investments and driving adoption across stakeholders.
• Excellent project management and reporting skills with sensitivity to time and deadline driven workflow
• Must possess excellent interpersonal and communication skills (oral and written) and a knack for productive collaboration across varying departments
• A fluency with, or willingness to learn, technological concepts, financial models and product features
• Collaborative, team-oriented work style
• Able to successfully organize and lead teams of people
• Interface regularly with senior management on tactical and strategic priorities with the necessary levels of confidentiality
• Self-motivated and solution-oriented with an ability to prioritize workload, independently and in a fast-paced environment
• Detail-oriented, Analytical, and organizational
• Proven creative thinker and strategic planner
• Impeccable time management and multi-tasking skills
• Proven problem solver who can make clear-headed decisions while under pressure
• Experience with automation and/or AI tools such as chatGPT, Gemini, etc.
• Must have legal right to work in the U.S.

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $126,600 - $195,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

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