Senior Program Manager - Provider Programs

Provides a single point of responsibility and authority for multi-program execution in support of a strategic portfolio within an assigned enterprise pillar

Captures the portfolio impact and value creation against strategic objectives

Leads the creation and delivery of the business and supporting capabilities necessary to reach the goals of multiple programs and projects

Coordinates the planning and operational implementation of programs across multiple programs or projects within the strategic portfolio/enterprise pillar

Manages risks and resolves issues requiring senior-level attention, leveraging the appropriate governance structure of the EPMO

Communicates information and recommends criteria for governance actions and decisions with the EPMO

Develops and improves portfolio and program processes, applies business and organizational knowledge and leadership skills

Acts as an advisor and provides leadership for the program management team

Manages complex multi-program work environment

Determines and implements a cultural change management plan

Implements supporting communications strategy to ensure the occurrence of cross-program communications, coordination, and support

Composes and delivers periodic presentations for executive management, the Program Operating Committee, and the Executive Steering Committee

Facilitates the development of a cost-benefit analysis and return on investment for each project

Develops budget, financial projections and forecasted ROI for the program

Aids in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications and financial conditions of contracts

Regularly exercises discretion and independent judgment in the performance of his/her job duties

Job Specifications

Typically has the following skills or abilities:

Bachelor's Degree in Business Administration or related field or equivalent experience

Minimum 8 years of experience in project management/program management, leading large and complex projects

Minimum 8 years of experience with various project management methodologies, standard concepts, practices, procedures, tools, and/or software packages within a structured PMO environment

Relies on extensive enterprise-level experience and judgment to plan and accomplish goals

Proven ability to navigate complex situations through the organizational landscape and with multiple stakeholders at all levels of the enterprise

Strong leadership skills to coordinate and motivate program and project teams

Adept at financial management to administer budgets across multiple projects and ensure the program meets its requirements for return on investment, timing, and budget

Ability to drive results through informal authority, serve as a consultant to key business partners, and represent users and customers in every thought and interaction

Proven ability to successfully manage risks/issues across multiple programs

Ability to elicit cooperation from Executive & Senior Management and other departments

Demonstrates ability to be a decision-maker showing balanced consideration of business issues

Excellent written and verbal communication skills and analytical skills

Strong business aptitude and problem-solving skills

Strategic skills to support envisioning work, program planning, and forecasting

Willing to travel as required (estimate 10%)

Preferred experience with doctor programs

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

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Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

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