Program Manager, Substance Use

Program Manager, Substance Use

Salary: Range based on education, experience, and licensure or certification

• Bachelor's Degree + CADC: $65,000-$69,000 annually + every other Friday off (paid wellness day)

• Master's Degree + CADC, LSW, or LPC: $69,000-$71,000 annually + every other Friday off (paid wellness day)

• Master's Degree + LCSW or LCPC: $72,000-$75,000 annually + every other Friday off (paid wellness day)

Schedule: Full-Time | Every other Friday off (paid wellness day)

Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals!

About Heritage Behavioral Health Center

We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois, dedicated to improving mental health and substance use care for individuals in Macon County and the surrounding communities. We recognize that all individuals at our organization have an impact on client care - regardless of the position they hold.

Why You'll Love Working Here

• Collaborative, mission-driven work environment
• Every other Friday off - paid wellness days
• Competitive salaries aligned with state and national benchmarks
• Loan forgiveness eligibility through NHSC

At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve.

Position Summary

This full-time position provides day-to-day program management and clinical support for Heritage Behavioral Health Center's substance use treatment program. The substance use program provides a range of outpatient, intensive outpatient, medication-assisted recovery, and residential services for individuals with a substance use diagnosis and/or co-occurring diagnoses. Heritage strives to assist individuals by providing wraparound services to support their long-term recovery, including assessment, treatment planning, individual and group counseling, and case management.

Clinical Responsibilities

• Provide clinical interventions and manage a reduced caseload
• Provide assessment, treatment planning, case management, and individual and group counseling to individuals
• Provide case management services to ensure referral and linkage to services that support an individual's health, wellness, and recovery
• Maintain positive relationships with referral sources and community providers
• Collaborate with multiple internal and external providers to coordinate treatment, including direct care staff, nursing, counselors, and clinical leaders

Program Management Responsibilities

• Coordinate day-to-day functions of the substance use program, including oversight of daily programming
• Provide direct supervision to substance use program staff, including individual and group supervision and formal trainings
• Support staff selection, training, and evaluation
• Champion adherence to agency policies and procedures, accrediting body standards, and state/federal guidelines to improve the quality of services provided
• Oversee completion of data management, including weekly, monthly, and quarterly reports and monitoring of performance measures set forth by funders

• Monitor program staffing needs, participate in hiring, and orientation and training of new staff

• Attend program meetings within Heritage to provide collaborative care for persons served
• Lead and participate in community-based meetings, events, forums, and coalitions to support and provide education on substance use treatment and recovery
• Coordinate communication, service provision, and relationship-building with area providers for linkage within the service area
• Ensure all clinical activities performed by the team are compliant with organizational standards, policies, and procedures
• Assist in ensuring client referral and linkage to programs
• Ensure interactions with individuals and fellow staff members are supportive and respectful
• Participate in multidisciplinary team meetings and contribute to collaborative problem-solving
• Attend individual supervision with supervisor at a scheduled weekly time to review and report on progress, productivity, and concerns
• Other duties as assigned

Knowledge, Skills, and Abilities

• Ability to engage individuals and decrease barriers to accessing treatment services
• Knowledge of behavioral health diagnoses, including use of ASAM and DSM-5
• Knowledge of co-occurring diagnoses and evidence-based treatment approaches
• Knowledge of case management techniques and community resources, including psychiatric, substance use, medical, and other community services
• Ability to mentor, teach, and develop staff to provide compassionate, person-centered treatment
• Knowledge of trauma-informed care, access to care, and other CCBHC-related principles
• Strengths-based approach with both clients and staff
• Effective oral and written communication skills
• Ability to work in a team-based environment
• Strong customer service skills
• Flexibility and adaptability to changes in program needs and schedule
• Ability to navigate electronic health records
• Proficient in Microsoft Word and Excel

Education and Experience

Ideal candidates will have education and experience working with individuals with substance use and mental health diagnoses, as well as previous supervisory experience. A Master's degree in a relevant human service field is preferred. This position requires being minimally credentialed as a CADC, LPC, or LSW. Candidates with previous supervisory experience are highly desired. A valid driver's license, reliable means of transportation, and proof of current automobile insurance are required.

Heritage Also Offers the Following Benefits

• Generous vacation, sick, and personal leave
• Paid holidays
• Health Club/Fitness Reimbursement
• Employee Assistance Program
• Continuing Education Opportunities
• Tuition Assistance Programs
• Agency-provided life insurance and short-term disability policies
• Retirement plan 401k
• Optional insurance benefits, including health, dental, vision, and additional life insurance (health insurance benefit includes substantial agency contribution toward the cost)
• Direct deposit of payroll check
• Clinical supervision provided for individuals seeking licensure (LPC, LCPC, LSW, LCSW)
• Access to Federal Student Loan Forgiveness - Heritage is a National Health Service Corps site, which provides federal student loan forgiveness for licensed counselors, nurses, social workers, and substance use professionals approved through their program. Additional information is available at nhsc.hrsa.gov.

Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!