Senior Manager, Global Marketing Services Strategy & Operations

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

Visa is searching for a Senior Manager to join our Global Marketing Services Teams, reporting to a Senior Director of Business Operations and directly supporting the Senior Vise President of Global Marketing Services. This is a high visibility, high exposure role and the individual will be responsible for critical areas, including:

• Leading the development of content for high visibility internal and external executive meetings (deal pitches, RFPs, events, and more).
• Orchestrating across the Marketing Services function to ensure key operational processes, timelines, and deliverables are met.

As a key member of the Marketing Services Team, the selected candidate will advance the strategy, vision, and go-to-market approach to help achieve the Marketing Services financial growth aspirations in the coming years. This role partners closely with Regional Client Marketing Teams, other Global Marketing Teams (Product Marketing, Sponsorship, Brand, Content, Insights & Analytics), Communications, Finance, Visa Consulting & Analytics (VCA), among many other teams. This role requires an individual who can balance strategic thinking with detailed execution.

Key Responsibilities:

• Lead the development of content and narratives for high visibility internal executive meetings, as requested by the Senior Vice President.
• Lead the development of content and narratives for high visibility external executive meetings, as requested by the Senior Vice President. These may include, but are not limited to, things such as deal pitches, RFPs, industry events, and more.
• Create a clear system to organize all strategic priorities across the Global Marketing Services Teams to ensure that timelines and deliverables are met, and routinely communicate updates, blockers, and more with the Senior Vice President of Global Marketing Services.
• Collaborate with cross-functional teams to ensure alignment of strategy and operations.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• High degree of maturity and discretion as individual will be exposed to significant amount of confidential information.
• Expert-level PowerPoint design and storytelling skills.
• Excellent communication skills - both oral and written.
• Strong project management skills with the ability to juggle multiple priorities simultaneously.
• Ability to work effectively in a fast-paced, dynamic environment.
• Ability to think strategically and execute methodically.
• Strong relationship-building experience, along with the ability to collaborate and work across regions and various business units to execute on a strategy and drive action.
• Team Player - eagerness to work in teams with personnel of all levels and disciplines to accomplish objectives.
• Creative imagination and big picture thinking that challenges the status quo. Extremely organized with quick follow through and a bias towards action.
• Personal presence and ability to clearly communicate compelling messages to senior level executives.
• Proven experience with at least one of the following disciplines: operations, storytelling, external communications, thought leadership development, content creation.
• Consulting/Professional Services and/or Client Marketing experience a plus, but not required.

U.S. Applicants Only

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer