Manager, Client Due Diligence (CDD)

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

The Manager, Client Due Diligence (CDD), is responsible for executing and supporting Visa's client due diligence and acceptance program in accordance with global AML, ATF, and Sanctions policies and procedures. The role involves conducting complex CDD and EDD reviews, performing ongoing monitoring activities, leading teams and providing subject matter expertise to internal stakeholders and clients. In addition, this role is expected to perform secondary reviews, quality assurance checks, and provide constructive feedback and guidance to team members to ensure consistency, accuracy, and regulatory compliance across reviews.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 5 years of relevant experience.

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD

• Bachelor's degree required. 7-10 years of experience in AML, ATF, BSA, USA PATRIOT Act, and Sanctions compliance, with a strong focus on Client Due Diligence.
• Professional AML certification (e.g., CAMS) preferred.
• Demonstrated experience performing complex CDD and EDD reviews, including high-risk clients and jurisdictions.
• Strong working knowledge of global AML and sanctions regulations and regulatory expectations.
• Proven ability to conduct secondary reviews, exercise sound judgment, and provide clear, constructive feedback to team members.
• Demonstrated strong leadership, effective relationship management abilities, project management experience, and a proven track record of managing teams.
• Excellent analytical, research, and problem-solving skills.
• Strong written, verbal, and interpersonal communication skills.
• Ability to manage multiple assignments of varying complexity with minimal supervision.
• Proficiency in MS Suite with advanced knowledge of MS Excel and PowerPoint.
• High level of attention to detail, organization, and record-keeping.
• Ability to perform effectively under pressure and collaborate across teams and functions.
• Self-motivated and adept at working independently or in a team on multiple and varied tasks.
• Fluent in English and Spanish. Portuguese is a plus

U.S. Applicants Only

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer