Promotional Operations Associate

Join a global leader in the biopharmaceutical industry, an organization passionately dedicated to improving lives worldwide through groundbreaking medical advancements. This innovative company stands at the forefront of delivering life-changing health solutions to communities across the globe, and Aquent is proud to partner with them in their mission. As a key member of their team, you will play a pivotal role in ensuring the seamless execution of critical promotional operations, directly impacting how vital health information reaches those who need it most, ensuring it is communicated effectively and ethically.

Make a Global Impact

This is an incredible opportunity to become the backbone of administrative, operational, and process support for essential promotional activities. Your organizational prowess and proactive approach will be instrumental in maintaining accurate reporting, facilitating critical communications, and streamlining meeting logistics. You'll contribute directly to optimizing crucial processes that underpin the delivery of vital health information, making a tangible difference in global health initiatives and helping to shape the future of health solutions.

What You'll Do

• Generate weekly reports by extracting information from internal planning dashboards and compiling data, ensuring meticulous formatting and timely distribution to designated stakeholders across all active events.
• Proactively support the maintenance and completeness of operational dashboards by seeking out missing or incomplete information from stakeholders and escalating issues to the Operations team for timely resolution.
• Monitor and respond to routine process-related questions received through the team's shared mailbox, providing clear guidance on established processes, tools, and operational procedures, while maintaining professional and timely communication with stakeholders.
• Coordinate key operational meetings, including planning and execution, maintaining and updating calendar invitations and distribution lists, preparing and distributing agenda emails, posting presentation materials to the internal collaboration platform, and assisting with meeting logistics and follow-up activities.
• Provide comprehensive administrative and operational support for ongoing initiatives, assisting with process documentation, tracking activities, status reporting, special projects, and additional operational tasks as assigned.

What You'll Bring (Must-Have Qualifications)

• Proficiency in content management systems or project management platforms.
• Direct experience with update processes for informational materials.

What Will Set You Apart (Nice-to-Have Qualifications)

• A highly organized, proactive, and dependable approach to your work.
• Comfort and effectiveness in following up with stakeholders to ensure tasks are completed efficiently.
• A strong customer service mindset, dedicated to supporting internal partners and fostering collaborative relationships.
• The ability to quickly learn and adapt to new processes and systems in a dynamic environment.