Senior Business Systems Analyst - Enterprise Architecture Governance (Remote)

Thisposition servesasan analyticaltechnical expert and trusted advisor for enterprise systems,Enterprise Integration, and technology governance, partnering closely with Enterprise Architecture, Engineering, Infrastructure, Security, Development, Risk, and Operations teams. Responsible for assessing architecturalhygiene, resiliency, scalability, maintainability, and supportability of technology solutions whileidentifyingrisks, technical debt, integration complexity, and opportunities for modernization.

Remote eligible.

Duties & Responsibilities:

1. Data Analysis, Insights & Performance Management

• Analyzeand definebusiness, operational, application, and technology performance data toidentifytrends, risks, opportunities, and areas for improvement.

• Define,Develop,andmaintainmetrics, KPIs, Power-Bi dashboards, and reporting that measure governance effectiveness, technology adoption, operational health, and business outcomes.

• Evaluate middleware platforms, APIs, messaging technologies, and integration patterns for adherence to enterprise standards and architectural principles.

• Establish andmaintaingovernance standards for middleware services, event streams, messaging platforms, and integration technologies.

• Partner with business, technology, andSREteams to establishSLO-SLI performancemetricsandsuccess criteria for initiatives and solutions.

• Assess service-to-service communication, event-driven architectures, messaging solutions, and integration dependencies toidentifyoperational and architectural risks.

1. Business Requirements & Technology Strategy

• Partner with Enterprise Architecture and Engineering teams to evaluate current-state and target-state architectures, ensuring solutions align with strategic technology direction.

• Analyze application architectures, system interfaces, APIs, data flows, and infrastructure dependencies toidentifydesign risks and improvement opportunities.

• Participate in architecture reviews and solution design sessions, providing recommendations on scalability, resiliency, security, maintainability, and operational supportability.

• Develop andmaintainbusiness capability mappings, solution context diagrams, process flows, and system interaction models.

• Assess the technical impact of proposed changes across applications, platforms, integrations, and business processes.

1. Technology Enablement & Continuous Improvement

• Serve as a trusted advisor for business and technology stakeholdersregardingenterprise systems, processes, and capabilities.

• Define andIdentify opportunities to improve operational efficiency, user experience, process automation, and data quality.

• Coordinatewithtechnicalstakeholdersto resolve complex issues and implement enhancements.

• Drive continuous improvement initiatives using data, stakeholder feedback, and industry best practices.

1. Enterprise Problem Solving & Solution Delivery

• Lead the assessment of complex business and technology challenges by partnering across business units, technology teams, risk functions, and third-party providers.

• Analyze current-state processes, controls, systems, and dependencies toidentifyroot causes and develop sustainable solutions.

• Drive end-to-end solution delivery, coordinating internal and external resources to achieve desired business outcomes.

• Facilitate decision-making among stakeholders with competing priorities and requirements.

• Develop business cases,implementation roadmaps, and success metrics for strategic initiatives.

1. Technology Governance & Risk Management

• Ensure initiatives adhere to enterprise technology standards, architecture principles, information security requirements, and risk management frameworks.

• Partner with Technology Risk, Information Security, Compliance, and Audit teams toidentifyand mitigate technology-related risks.

• Evaluate process and system controls and recommend improvements to strengthen governance and operational effectiveness.

• Support governance forums and decision-making bodies throughdevelopmentof analysis, recommendations, and reporting.

• Establish,maintain, and enforce governance standards, policies, and best practices across the enterprise.

• Support the development and maintenance of enterprise governance frameworks, reference development documentation, and technical user guidelines.

• Measure and report on Governance effectiveness through defined metrics and key performance indicators.

• Assesstechnology risks from an architectural perspective, includingapplicationobsolescence, integration complexity, infrastructure dependencies, security exposures, and operational resilience.

• Evaluateadherence to enterprise architecture standards, cloud strategies, technology lifecycle requirements, and engineering best practices.

• Challengesolution designs and implementation approaches when technical, operational, or architectural risks areidentified.

Preferred Qualifications:

• 6+ years supporting enterprise technology solutions, application portfolios, or technology transformation initiatives.

• Experience partnering directly with Solution Architects, Enterprise Architects, Engineering, Infrastructure, and Security teams.

• Experience evaluating system integrations, APIs, application dependencies, cloud solutions, and enterprise platforms.

• Experience supporting technology governance, architecture review boards, or technology risk assessments.

• Banking or financial services technology experience preferred.

• Experience evaluating application architectures, integrations, APIs, middleware platforms, data flows, and infrastructure dependencies.

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This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in North Carolina, the base pay for this position is generally between $111,000 and $170,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.