Culinary Supervisor - Cosmos Cafe and Market

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

About Universal Stella Nova Resort

Join the team and step into another galaxy, where you'll help guests land in a universe of thrills and adventure.

What We're Looking For:

A driven and detail-oriented Culinary Supervisor who thrives in the fast-paced world of hospitality. You'll be the driving force behind smooth kitchen operations, ensuring every dish meets our high standards for taste, quality, and presentation. As a hands-on leader, you'll guide and inspire the culinary team, balancing creativity with precision to deliver exceptional dining experiences. From managing staff and coordinating service to maintaining compliance and efficiency, you'll play a pivotal role in making every guest's meal memorable.

Who You Are:

• Culinary Expert: You have a strong foundation in cooking techniques, food production, and sanitation standards, with a love for creating exceptional dishes

• Natural Leader: You're confident in organizing, delegating, and motivating a team, fostering collaboration and accountability in the kitchen

• Adaptable Problem Solver: You excel under pressure, quickly finding solutions to challenges while maintaining quality and consistency

• Detail-Oriented & Organized: You keep operations running smoothly, from scheduling and inventory to compliance and cleanliness

• Team Player: You value communication and partnership, working closely with both back-of-house and front-of-house teams to ensure seamless service

• Veterans and military spouses are encouraged to apply

What You'll Do:

• Lead Kitchen Operations: Oversee food preparation and presentation, ensuring every plate meets Loews' standards for taste and quality

• Manage the Team: Supervise line and prep cooks during shifts, providing guidance, feedback, and mentorship to foster growth and excellence

• Ensure Consistency: Maintain compliance with recipes, portion sizes, and presentation guidelines to deliver a uniform guest experience

• Coordinate Service: Partner with the service team to guarantee timely and accurate food delivery during peak periods

• Optimize Resources: Monitor inventory, assist with ordering, and implement strategies to reduce waste and control costs

• Maintain Standards: Uphold HACCP and sanitation protocols, keeping the kitchen clean, safe, and organized

• Support Guest Satisfaction: Collaborate with front-of-house teams to accommodate special requests and resolve any service issues promptly

• Maintain regular and reliable attendance in alignment with company standards and operational needs.

• Embrace flexibility by performing other duties as assigned to support team and organizational goals.

Your Qualifications Include:

• 3-5 years supervisory experience in upscale, high-volume hotel preferred.
• Experienced in ingredients, techniques, and operating Combination Ovens, Fryers, Grills, Griddles, Food Processors, Mixers, Slicers, Steamers, Sous Vide Machines, and Walk-in Coolers.
• Thorough knowledge and understanding of Food Service Sanitation Standards.
• Certification as" Food Service Manager" or other, as required by State County or Local regulations.
• Effective leadership, organizational and communication skills.
• Culinary degree or equivalent formal training preferred
• Excellent guest service skills.
• Ability to regularly push, pull, lift up to 50 lbs
• Ability to communicate effectively in English verbally and written with team members, leaders and guests required.
• Must be able to work a flexible schedule, nights, weekends and holidays as required.