Platform / CI Build Engineer

Join a leading global company, partnered with Aquent, that stands at the forefront of digital innovation, delivering unparalleled experiences to millions worldwide. This organization thrives on a culture of engineering excellence, where cutting-edge technology meets creative problem-solving to build the critical infrastructure that powers widely-loved products. Your work will directly contribute to enhancing developer productivity and ensuring the seamless operation of systems that impact users globally, playing a pivotal role in maintaining our position as an industry leader.

Are you a passionate and pragmatic engineer eager to dive into complex technical challenges and empower engineering teams? This is a unique opportunity to become the backbone of our development operations, ensuring seamless efficiency and accelerating product delivery. You'll make a tangible impact by optimizing our core development infrastructure, troubleshooting critical issues within build systems, and championing the developer experience across our dynamic engineering ecosystem. Your expertise will directly influence the speed and quality of product delivery for millions of users worldwide.

What You'll Do

• Provide hands-on support to mobile, backend, and data engineers, adeptly diagnosing and resolving intricate build and infrastructure challenges.
• Monitor, troubleshoot, and optimize continuous integration (CI) agents, ensuring their health, capacity, and stability, and swiftly resolving operational failures.
• Investigate CI failures, build flakiness, and performance bottlenecks, leading incidents to root-cause resolution and implementing robust preventative measures.
• Respond to urgent build requests, effectively unblocking engineering teams and maintaining high development velocity.
• Collaborate closely with platform and developer experience teams, efficiently escalating critical decisions and incidents across ownership boundaries.
• Enhance existing operational runbooks and create new documentation to significantly improve team response times and overall infrastructure reliability.
• Act as a first-line operational support, actively eliminating developer friction across CI/CD infrastructure and internal tooling.
• Drive development velocity and exert broad influence by routing and resolving requests across various platform and developer experience teams.
• Contribute significantly to monorepo migration efforts, directly impacting local and pull-request iteration speeds for our engineering community.

Must-Have Qualifications

• Deep experience with platform and developer infrastructure.
• Broad understanding of scalable CI/CD pipelines and build infrastructure.
• Hands-on experience and familiarity with Bazel.
• A service-minded approach to first-line developer support, coupled with a genuine passion for enabling engineer productivity.
• High attention to detail combined with proactive problem-solving abilities.
• Operational flexibility and relentless follow-through on complex issues.
• Broad understanding of developer workflows, CI systems, build tools, and agent infrastructure, coupled with the ability to dive deep technically when systems break.
• Hands-on experience with large-scale platform infrastructure; comfortable operating and troubleshooting systems in production, not just designing them.
• Pragmatic and self-driven, comfortable navigating ambiguous issues by gathering context, identifying key stakeholders, executing solutions, and maintaining transparent communication.

Nice-to-Have Qualifications

• A self-driven and pragmatic mindset, with a strong enjoyment for improving developer productivity and enabling others.
• Experience operating in distributed, cross-timezone environments, balancing reactive developer support with proactive planned platform improvements.