Digital Advertising Operations and QA Specialist

Aquent is partnering with a leading national retailer to hire a Digital Advertising Operations & QA Specialist to support the launch and ongoing development of a new self-service advertising platform.

This contract role combines digital advertising quality assurance, troubleshooting, and platform operations. You'll help ensure advertising creative meets established standards while contributing to the development of more efficient approval workflows, including future AI-powered automation.

• Review digital advertising creative, including display, video, and sponsored placements, against technical specifications, brand standards, and platform policies.
• Approve, reject, or escalate submissions based on established guidelines.
• Troubleshoot creative submission, formatting, and publishing issues.
• Document issues, recurring errors, exceptions, and resolution steps.
• Support quality assurance processes to ensure advertising submissions progress correctly through approval workflows.
• Communicate findings, workflow changes, and recommendations to internal Product, Ad Operations, and Engineering teams.
• Help establish and improve operational processes as the self-service platform evolves.
• Provide operational feedback to support the development and refinement of AI-enabled creative approval capabilities.

• 1-3+ years of experience in digital advertising, ad operations, campaign operations, content QA, platform support, e-commerce operations, or a related field.
• Experience reviewing digital content or assets against established specifications, policies, or guidelines.
• Strong troubleshooting, problem-solving, and documentation skills.
• Ability to communicate issues and recommendations clearly to cross-functional stakeholders.
• Excellent attention to detail and a structured approach to quality assurance.
• Comfort working independently in a fast-paced environment where processes are still developing.
• Understanding of digital advertising or marketing workflows, including the steps required to move assets toward publication.

• Retail media or advertising platform experience.
• Knowledge of digital creative specifications and campaign publishing workflows.
• Experience with ticketing systems, QA processes, or operational issue tracking.
• Experience supporting new product launches or evolving operational workflows.
• Exposure to automation, AI-enabled quality assurance, or process improvement initiatives.

• Support the launch of a new self-service advertising capability for a major national retailer.
• Gain hands-on experience with digital advertising operations and retail media.
• Collaborate with Product, Engineering, and cross-functional business teams.
• Contribute to the evolution of AI-enabled approval workflows.
• Join a collaborative, fast-moving team where your feedback can directly influence how processes are developed.