Area Manager - Full Time

Company Overview:

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal is hiring an Area Manager. The Area Manager is responsible for the day-to-day operational management of an assigned client portfolio.

Full-Time

Salary $60,216 / yrly

RESPONSIBILITIES:

Act as the primary area manager for 2 locations (Annapolis Junction, MD and Reston, VA) for assigned enterprise account; responsible for regular face to face interaction the security teams in these areas with client interaction.
• Provide proactive resolution of any operational issues at assigned client base while reporting to and working with the AUS Regional Coordinator on the enterprise account; maintain ongoing and proactive security team contact and some client interaction, including site visits, meeting attendance, timely response and follow-up, phone calls, lunches and other special events
• Define, address, and resolve all site issues with direction from the Regional coordinator including personnel/staffing concerns or requests, service issues or requests, execution of company programs, officer performance issues, or other service-related items
• Responsible for Account Operator duties for assigned portfolio of accounts, including setting up and managing weekly schedules, inputting payroll, tracking job openings on approved operations report, initiating open requisitions with field recruiting in the applicant tracking system, evaluating applicants, scheduling and conducting interviews, and hiring qualified applicants to fill open post positions
• Visit assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained; post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
• Conduct on-the-job training, in coordination with site supervision, of new employees assigned to post, or when changes to post orders are made, this may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs
• Respond to call-offs that occur during their shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site
• Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate Human Resources Director; may also be responsible for writing a report of the situation or assisting with an investigation, as directed
• May be responsible for administering counseling or disciplinary actions that have been initiated by Regional Coordinator, Enterprise Account Portfolio Manager, Branch Manager and/or Corporate HR Director; Area Manager may not make or initiate any Final Written Warning or Terminations decisions on his/her own, but may execute such actions at the specific direction of Branch/Corporate Human Resources management
• Ensure all positions are staffed according to contract requirements and effectively manage site overtime through proper scheduling and staffing with partnership of Supervisors and Regional coordinator.
• Ensure all post requirements are current and complete at assigned portfolio, including current post orders, training and licensing compliance, staff training, vehicle policy compliance, uniform and appearance standards being met, and other staff and client relations policies being administered according to company standards
• Ensure that policies regarding coaching and discipline are followed consistently, employee complaints are promptly reported, investigated and resolved, and compliance with all employee relations policies is followed consistently
• Attend and actively participate in management meetings within region and at corporate; observe operations and make suggestions for improved efficiency as appropriate, including providing ideas and plans for growth and improvements within the assigned portfolio, branch or companywide
• 4 Days onsite and 1 Day Remote

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent, or a minimum of two (2) years of work history in the security field
• Valid Driver's License with at least one year of driving experience and:
• No major violations within last 36 months
• No more than one at-fault accident in last 24 months
• No more than one minor moving violation in last 24 months)
• No combination of one at-fault accident and one minor moving violation in last 24 months
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
• Ability to maintain correspondence, discussions, and materials with discretion
• Outstanding oral and written communication skills

• Ability to write effective and concise reports in legible handwriting
• Able to use good independent judgment and discretion
• Ability to successfully interact at all levels of the organization, including clients

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• 2+ years of Supervisory or Management experience
• College degree in Sales, Marketing or Business
• Law enforcement and/or military experience
• Experience in scheduling, operations management, or other leadership functions of security industry

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company's 401(k)plan, Eligible for our company's retirement plans
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.