Plant Ops Technician Level II

PRIMARY PURPOSE OF POSITION:

The Tech II performs repairs, maintains equipment, completes daily work requests, and tasks as assigned/required by department policies and procedures. Performs maintenance functions as required per Federal, State, Local, Administrative, or department policies and procedures. The Tech II position requires developing technical training under the limited guidance of a Tech III. Perform tasks requested by Supervisor and/or Administration to ensure a safe, pleasant campus for all. Rotations required to work: weekend, on-call, snow removal, holiday.

CUSTOMERS/CLIENTS SERVED BY POSITION:

Board members, Staff, Residents, family members, guests, vendors and other outside clients served by Ovation Communities.

JOB DUTIES:

• Attends work as scheduled and demonstrates flexibility when operational needs require adjusted hours.
• Help maintain inventory control and obtain part numbers and quantities for supplies and equipment and services for supervisor to obtain.
• Maintain records as required by company policies and procedures.
• Perform various tests, simple inspections and work as required by Department, Administrative, Local, State and/or Federal governing bodies and update records accordingly.
• Available for on-call responsibility as determined by the schedule.
• Fill in for other staff during absences, vacations, or emergencies.
• Prepare resident rooms for move-ins, transfers, and vacancies.
• Maintain and repair equipment, lighting, plumbing and other systems throughout the facility under minimal supervision of a Tech III.
• Understanding the intermediate operation of various building systems such as Fire Alarm, HVAC, Telephone, Security etc., including monitoring of HVAC controls nights, weekends, and extreme weather to ensure comfort and safety of occupants. Willingness to learn/improve these skill sets.

* At least 2-3 years of experience in skilled nursing facility, retirement facility, hospital, customer service-oriented business (such as hospitality), or building maintenance.

* High school diploma or equivalent

* Valid Wisconsin driver's license required to allow for timely on call response 24/7/365

* Must maintain complete confidentiality and discretion.

* Read, write, comprehend basic communication, and speak the English language clearly.

CORE COMPETENCIES:

1. Able to manage multiple tasks.

2. Demonstrate strong communication and relationship building skills with residents and is able to explain residents' needs to others as needed for resident advocacy.

3. Ability to work as part of a team and grow.

4. Willingness to be able to understand federal, state, and local regulations related to maintenance activities is crucial.

5. Follow department policies, administrative guidelines, and safety protocols.

6. Prioritize tasks and organize workload efficiently.

7. Ability to take and understand constructive criticism

FACTORS AFFECTING WORK PERFORMANCE - attendance, dependability, achievement, interpersonal skills:

1. Friendly, pleasant, and calm demeanor.

2. Regular - Monday through Friday - punctual attendance.

3. Additional duties as assigned by supervisor.

4. Accountability for completing assigned tasks and communicating when support or clarification is needed

5. Participate in management, Staff and other meetings to support facility operations as directed.

6. Represent Ovation Communities and department in a professional and positive manner within and outside the community.

7. Be a team player and able to get along well with co-workers and other departments.

8. Active participant in team building committees.

9. Brings an uplifting and positive energy to the team, even during busy or challenging moments.

PHYSICAL DEMANDS:

This position requires frequent standing, walking, and continuous movement. Occasional stooping, kneeling, crouching, crawling, or ladder climbing may be required. Must be able to lift, carry, push, or pull 50 pounds or more. Clear verbal communication, strong hearing, and adequate vision are essential.