Quality Assurance Specialist - WLM

BECOME A QUALITY ASSURANCE SPECIALIST TODAY!

A GREAT BENEFITS PLAN

Health insurance - 50% paid for by the employer
Opportunity to enroll in dental
Vision, long term disability, short term disability & life insurance - 100% employer paid
12 days of PTO in the 1st year + paid holidays!

GREAT OPPORTUNITY FOR GROWTH

We promote from within
Performance is reviewed on an annual basis
We service all of Central North Carolina, as well as areas surrounding Wilmington & Myrtle Beach
Current office locations include Greensboro, Garner and Wilmington
WHAT YOU'LL BE DOING | THE ROLE

The responsibilities of the Job Site Visitor are, in part, to ensure our installation teams are providing our customers with the highest level of customer service.
Visit in progress installations within assigned territory on a daily basis
Visiting jobs at varying times to see crews during each part of process (i.e. beginning, middle, end)
Converse with customers to ensure they are happy with their experience
Coach as needed installers and/or report back to the Job Site Visitor Supervisor for areas of opportunity for install teams
Ensure Lead Safe Work Practices are properly followed (when applicable)
Work in conjunction with customer care manager to ensure highest level of satisfaction for our customers.
Fill out required documentation of visits for each installation visited.
Assist with Permit inspections and issues as needed.
Additionally, the Job Site Visitor will ensure all proper installation, safety and clean-up procedures are being executed to the highest standard.

SKILLS:

5 years of Window and Door Installation Experience
10-12 years of General Carpentry Experience
Excellent Customer Service Skills
Great Communication Skills- Written and Verbal
Detail Oriented
Understanding of Construction Site Operations
Understanding of Safe Work Practices
Metal break experience and finishing skills

THE RENEWAL BY ANDERSEN

Renewal by Andersen is the full-service window-replacement division of 115-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded with a mission to redefine the industry and to offer a different-and better-window-replacement experience. Renewal by Andersen has seven company-owned locations, and over 100 independently owned "affiliates" across the United States.

Job Type: Full-time

Required to work Monday thru Friday - 8:00am-5:00pm (could include occasional Saturdays)

Pay: $22.00 per hour

Must be willing to submit to a drug screen and background check