Jira Product Manager (Systems Administration, Senior Analyst)

Summary

The MIL Corporation seeks a Jira Product Manager (Systems Administration, Senior Analyst) to support a Federal Government client in Charleston, SC. The Jira Product Manager should have experience with performing all areas of JIRA administration for a portfolio of software applications program and projects. This includes the administration, configuration, maintenance, change control, risk management and validation and verification of Jira to support and optimize business processes.

This position currently requires a hybrid schedule, with 2-3 days on-site. Schedule is subject to change based on company/contract requirements.

Responsibilities

• Provide subject matter expertise on configuring, managing and maintaining the Jira instance, to meet the needs of the organization to include creating and maintaining custom fields, workflows, and schemes, and managing Jira projects.
• Collaborate with project managers and other stakeholders to ensure the Jira configuration supports existing business processes.
• Analyze, review, and document current functionality of Jira system configurations and processes to determine potential areas of improvement.
• Gather requirements for new business processes and provide continuous improvements to the Jira instance by developing new customizations, integrating with other tools, or implementing Jira best practices.
• Provide training and support to Jira users including conducting training sessions, creating content for user guides, and also briefing the clients and project teams on new functionalities.
• Analyze complex problems, develop and document alternate solutions
• Follow and aid in developing governance processes
• Devise, test, and deploy integration's between Atlassian products and other internal tool chains
• Perform routine monitoring activities and report on the status of the project and related tasking
• Research and implement new approaches on Jira and potential Confluence usage

Travel

Up to 10% domestic travel, as needed

Required Qualifications

• 5+ years of experience with focus on Atlassian solutions, including Jira, Jira Service Manager and Confluence
• Certified Atlassian Jira Administrator
• Experience with SAFe Agile Framework; working knowledge of Scrum and Kanban methodologies
• Expertise in project management best practices
• Expertise with MS Office (Word, Excel, Visio, PowerPoint, Project)
• Strong communication and collaboration skills

Desired Qualifications

• PMP or CAPM certification
• Experience with Power BI Reporting

Education

BA/BS in Computer Science, Information Technology or related field is required; MS in Computer Science, Information Technology or related field is preferred

Clearance

Secret required; Top Secret preferred

Compensation

The MIL Corporation values your contributions and offers a range of benefits to support your overall well-being. We are pleased to offer a comprehensive range of benefits to our full-time employees which includes health, life, disability, and retirement plans, as well as paid time off, opportunities for professional growth and tuition assistance. Additional benefits and incentives may also apply, which will be communicated during the hiring process.

Salary at MIL is determined based on factors such as qualifications, experience, and contractual limitations. For this position, the projected compensation range is $67,074 - $100,612 per year. This estimate represents the typical salary range and is just one part of MIL's complete compensation package. Learn more on the MIL Careers page.

Why MIL?

The MIL Corporation (MIL) is a dynamic workforce of industry professionals who deliver world-class solutions in cyber, engineering, financial management, and information technology - and we are looking for candidates like you!Whether you're fresh out of college, the military, or well into your professional services career, MIL has great job opportunities that might be a great fit.

Here at MIL, we pride ourselves on the family-like environment instilled amongst our team. Our employees love working here and it truly shows through our various recognitions & awards. Some of our most recent awards include:

• 2021-2022, Top Workplaces USA award (Energage)
• 2017-2022 Top Workplaces Award, Greater Washington Area (The Washington Post)
• 2018-2022 Certified Great Workplace, Great Place to Work
  
  
  
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    • 2021 & 2022, Best Workplaces in Consulting & Professional Services
    • 2021 Fortune Best Workplaces for Millennials
    • 2018 Fortune, Great Place to Work: Best Place to Work for Diversity
    
    
    
    
  
  
  
  
• 2020- 2022, 2017, Top Workplace Award, South Carolina (Greenville Business Magazine, Columbia Business Monthly, and Charleston Business Magazine)
• 2022 Freedom Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense
• 2018, Above & Beyond Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense

If your goal is to help the federal government deploy leading technologies, improve financial management, or defend the nation in cyberspace, MIL welcomes you. Become a part of something greater, where you, the people, make the difference.

The MIL Corporation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.